Radiall USA, Inc. New Haven, CT |
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Customer Profile
Radiall USA, Inc. is a manufacturer of coaxial connectors and cable
assemblies, antennas, fiber optic and microwave components.
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Type of Business Problem Process |
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Business Problem Excessive spending on office products. |
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Solution
Implement Vendor Managed Inventory process, eliminate employee ordering,
and consolidate office items to a limited purchase list.
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| Benefits |
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Vendor managed inventory reduced spending 40%. |
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Eliminating employee ordering added control to the process. |
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Consolidating items increased consistency across the company. |
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Customer Comments
Thank you for the exemplary service you provide us in New
Haven. Your dedication to making the art of manufacturing as easy as possible by
your wide selection of items, your ease of ordering and invoicing and your technical
knowledge that continues to look for better solutions for our company, has made our
business significantly more efficient.
Two key things come to mind. First the selection of products you can and do provide
us, along with the ease of ordering, is important as we try to reduce our supplier base.
Items from packaging supplies, including equipment, to facility and office products and
manufacturing MRO components, allows for Radiall to choose Consumers as a one-stop
shopping alternative.
The second item is your dedication to finding alternate solutions to our manufacturing
and plant issues. Your attentiveness to helping us identify our actual needs and providing
options is first rate.
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Jim Timmons, MBA, CSCP Supply Chain Manager Radiall USA, Inc. |
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International Packaging Corporation Pawtucket, RI |
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Customer Profile
International Packaging Corporation makes packaging and display
products for jewelry, watches, sunglasses and other accessories.
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Type of Business Problem Process |
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Business Problem
Multiple vendors with multiple billing procedures created hours of
work for the Accounts Payable department to reconcile accounts and bill different cost
centers.
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Solution
One summary bill with assigned GL codes reduced the monthly reconciliation
from 12 hours per month of work to 1.5 hours per month- an 87% time reduction.
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| Benefits |
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Consolidated invoicing reduces requisition to pay cycles. |
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Time savings frees up Accounts Payable department. |
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Shorter pay cycle allows customer to take advantage of payment discounts. |
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Customer Comments
Consumers took the time and effort to really understand our
business and the needs of our various departments. The process to add the GL codes
(including budgets if needed) was easy to set-up and change. The process to order
supplies became much easier and faster, and the process in accounting to approve the
summary invoice was a huge time savings as well. Our business relationship with
Consumers continues to grow as they have developed in to an excellent vendor/partner
for our company.
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John Kilcoyne Chief Financial Officer International Packaging Corporation |
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| CPS Technology |
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Customer Profile
CPS Technologies develops and manufactures advanced materials solutions and products, particularly combinations of metals and ceramics.
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Type of Business Problem Process |
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Business Problem
Purchasing Manager spending 40% of his time on requisitions that made up less than 5% of annual spend.
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Solution
Utilization of SuperSupplies.com to allow end-user ordering and eliminate hundreds of requisitions.
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| Benefits |
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Reduction of time spent on requisitions allowed Purchasing Manager to develop a comprehensive supply chain program for his top volume suppliers |
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Higher level of accountability for end- users resulted in reduced consumption |
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Management gained increased visibility and controls on spend |
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Customer Comments
The level of support from Consumers Interstate is outstanding, from the first meeting to the present. It is a unique system which is easy to manage and provides the shop floor users the ability to control the flow of materials they use. I feel they are truly looking after the best interests of CPS and bring new ideas to help with the procurement process. The system has saved purchasing, manufacturing and accounting hours of time to address issues that impact our bottom-line.
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Grant Bennett President CPS Technologies |